ADDM can stuck on reloading.
This doesn`t help:
Before ADDM 8.2 you will need to restart reasoning directly:
tw_svc_reasoning --daemon stop
tw_svc_reasoning --daemon start
From ADDM 8.2 it is possible to do this in a single step:
sudo /sbin/service tideway restart reasoning
But this does:
[root@addm sbin]# sudo /sbin/service tideway restart Stopping local Tideway application services Stopping Application Server service: Could not stop 'process', pid file '/usr/tideway/var/tw_appserver.pid' missing. [FAILED] Stopping Reports service: [ OK ] Stopping Tomcat: [ OK ] Stopping Reasoning service: [ OK ] Stopping CMDB Sync (Transformer) service: [ OK ] Stopping CMDB Sync (Exporter) service: [ OK ] Stopping vSphere Proxy service: [ OK ] Stopping SQL Provider service: [ OK ] Stopping Phurnace Integration service: [ OK ] Stopping Mainframe Provider service: [ OK ] Stopping Discovery service: [ OK ] Stopping Vault service: [ OK ] Stopping Model service: [ OK ] Stopping Security service: [ OK ] Starting local Tideway application services Starting Security service: [ OK ] Starting Model service: [ OK ] Starting Vault service: [ OK ] Starting Discovery service: [ OK ] Starting Mainframe Provider service: [ OK ] Starting Phurnace Integration service: [ OK ] Starting SQL Provider service: [ OK ] Starting vSphere Proxy service: [ OK ] Starting CMDB Sync (Exporter) service: [ OK ] Starting CMDB Sync (Transformer) service: [ OK ] Starting Reasoning service: [ OK ] Starting Tomcat: [ OK ] Starting Reports service: [ OK ] Starting Application Server service: [ OK ] Updating cron tables: [ OK ] Updating baseline: [ OK ] [root@addm sbin]#
Found here:
http://discovery.bmc.com/community/forum/viewthread/2076/
Based on:
http://discovery.bmc.com/confluence/display/83/Rebooting+or+shutting+down+the+appliance